donnie_Belanger05
June 02, 2026
"Pretty sure my order got a little mixed up"
The item did show up, so that part was fine, but I’m sure I was sent the wrong size. Not a huge disaster, but definitely not what I thought I ordered
Joseph.gould
May 27, 2026
"Apparently Support Is Optional"
I reached out to detroitlions.com support about an issue with my order and then just sat around waiting for a response that never came. I even sent a follow-up, because silly me, I thought that might help. Still nothing useful. It’s frustrating when all you’re asking for is a basic update. Definitely not in a rush to use the site again if this is their idea of customer service.
John_jones91
May 18, 2026
"They never update the schedule on time"
I’m so frustrated. The event changes showed up way too late again, and it feels like whoever’s responsible for updating the schedule just isn’t paying attention. People make plans around this stuff, and it’s annoying to keep getting blindsided because they can’t post updates when they should.
"Honestly, I usually open the emails"
I get emails from detroitlions.com, most of the time I’m like, okay, this is actually useful. They usually send stuff I care about, like game info, team updates, and the kind of news I’d probably go looking for anyway. Every now and then I’ll see another promo and think, alright, maybe we’re doing a little much here, but it’s not bad enough to make me unsubscribe. Overall, they’re relevant and not annoying, which is more than I can say for a lot of email lists.
williedelgado7866
May 13, 2026
"Exchange was way more annoying than it needed to be"
I ordered from detroitlions.com and ended up needing an exchange, and it was just a pain. It took forever to get replies, and the refund info wasn’t really clear at all. I felt like I kept getting bounced around with no straight answer. If something doesn’t fit or there’s any issue, it’s kinda not worth the hassle.
"Couldn’t even get into my account"
I tried logging into my detroitlions.com account and it just kept looping me around. I reset my password twice, got the emails, changed it both times, and then it still acted like something was wrong. Am I the only one this is happening to?
All I wanted to do was check my tickets, and somehow that turned into about 30 minutes of frustration. The site feels really buggy, and the help page didn’t actually help much. It just seems like logging in should be the easy part, right?
cheryl_Johnson71
May 06, 2026
"Game day info was tough to track down"
I was trying to check parking details and gate times before the game , but everything felt kind of scattered and not updated very quickly . I ended up having to search other places to figure it out , which was frustrating on game day .
kathymann5796
April 25, 2026
"Ticket transfer was definitely stressful"
The tickets showed up way later than I expected, and I was absolutely convinced for a while that something had gone wrong. It ended up being stressful waiting around and checking over and over. Not the smoothest experience, for sure
"I did end up getting my stuff..."
I did end up getting my stuff, and everything was fine once it arrived. But this is where it got annoying: the shipping took longer than I thought it would. Not a huge deal, but I was definitely checking the tracking more than I wanted to.
carolyn_Woods95
April 17, 2026
"Seat map was accurate"
The seat map was close to what I actually saw. My seats matched the view, so that was nice.
RichardMurry
April 16, 2026
"Shocking Concept: Clear Ticket Prices"
I bought tickets on detroitlions.com and, somehow, the prices were actually clear before checkout. No random surprise fees popping up at the end like a fun little financial jump scare, which was refreshing. It made it way easier to figure out what seats I could afford without needing a calculator and a deep breath
DavidBrenna
April 14, 2026
"Scored Lions Tickets Without a Whole Saga"
I was bracing myself for the usual ticket-buying nightmare, but getting Lions tickets was painless. The checkout moved fast and I had them locked in before things got too dramatic. The only plot twist was the fees showing up late in the process, which was definitely annoying, but overall it was way easier than I expected.
connie_Bowman89
April 14, 2026
"Worked fine, but the fees could’ve been clearer"
The site was easy enough to use and everything went smoothly overall. My only issue was that the service fees didn’t really show up clearly until checkout, which was a little annoying. Not a dealbreaker, but I would’ve appreciated seeing the full cost earlier.
"Returns are actually such a hassle"
I’m still waiting on my refund for a return, and it’s actually getting frustrating at this point
RalphZager_67
March 22, 2026
"It’s readable enough, but using the keyboard..."
It’s readable enough, but using the keyboard to get around feels sorta clunky and could definitely use some polishing
david.Davis
March 20, 2026
"I had a hard time using the..."
I had a hard time using the site on my phone because it kept freezing. Compared to other sites I use regularly, this one felt frustrating and not very smooth.
robert_Hernandez85
March 15, 2026
"It’s a decent app overall, but the..."
It’s a decent app overall, but the videos do buffer or stutter sometimes. I usually assume it’s my Wi-Fi at first, but it happens enough that I think the playback could be smoother.
MargueriteCarney
March 09, 2026
"As a Lions fan who’s always checking scores..."
As a Lions fan who’s always checking scores and team news on my phone, detroitlions.com gets the job done, but it’s not the smoothest experience. Some pages load just fine, then other times things feel slow or the page jumps around when I’m scrolling. The menu can be kind of annoying to tap too, especially when I’m just trying to quickly check something. It’s not awful, and I can still find what I need, but I do wish the mobile layout felt cleaner and easier to use. Overall, average for me
MarthaPoindexter_08
March 01, 2026
"Game day load times are rough"
I’ve tried using Detroit Lions a few times , especially on game days , and it just feels painfully slow . Pages sit there loading , images show up late , and it makes checking news or scores way more frustrating than it should be . I like the content , but the site really needs to be quicker
RichardJensen
February 28, 2026
"I was hoping to find a few good..."
I was hoping to find a few good options, but the selection felt limited. A lot of the sizes I needed were already gone, and I didn’t really see much gear that stood out. Maybe I just missed the good stuff or came on an off day, but it was a little disappointing